Each month at our General Meeting, we randomly draw a name from all the attendees. This winner receives our “Member Spotlight”, which is below! So, don’t forget to attend the General Meeting for a chance to spotlight yourself and your business on our website and Facebook page. Another great MBN member benefit!
Q) What is your business’s name?
A) Express Employment Professionals
Q) Can you provide a description of your business?
A) I am specifically involved in the home healthcare aspect of Express Employment. Since 1993, Express Employment Professionals has been specializing in In-Home Healthcare Services. We work with the top State Programs to facilitate care for those in need of assistance at home, whether that’s due to health restrictions, disability or aging. Serving individuals and families that are suffering from disabilities, mental illness, sickness and injuries.
Our goal is to enhance the quality of life for all ages on all different levels. By leading positive social change and delivering value to members through information, advocacy, and services. We are proud to help our clients maintain their independence in the environment that is most comforting to them, their homes.
The 4 different programs we offer are meant to “Increase a members ability to live in the community and promote their independence with dignity.” We take pride in acknowledging our client’s needs and finding them the right caregiver to help enhance their quality of life. When it comes to giving you the best, Express Employment knows, there’s no place like home.
Q) What is your role with the company?
A) I provide staffing for our healthcare clients. My clients are folks in the area whose goal is to remain in their homes rather than in long-term healthcare institutions. Our staff have various levels of skill and address a variety of client needs. My program is called the Big Sky Waiver Program.
Q) What is unique about your business?
A) Our standard for customer service is stratospheric. We aim to go the extra mile with every encounter with our clients and our staff – they’re the lifeblood of our company.
Q) How did you get started in this business?
A) I was my mother’s caregiver for a couple of years and was introduced to Express as an associate. When my current position became available, I jumped at the chance to work with this amazing team of women.
Q) What is your background?
A) I was born here in Missoula, but grew up in Lewiston, ID. I came back to Missoula 4 years ago in order to get out of my comfort zone and grow as a person, and I haven’t looked back! I worked in hospitals as a ward clerk and telemetry technician for eight years prior to my coming to Express in September of 2020.
Q) What are you involved in outside of work?
A) I’m a huge bookworm and spend most of my time reading with my corgi curled up at my feet. This year I also really got into hiking and exploring the beautiful state we are blessed to call home.
Q) Have you received any awards or certificates?
A) Does Safety Champion for the month of July 2018 at CMC count? I was awarded it for catching a Nursing Supervisor laundering clothes that were riddled with head lice in the Inpatient Rehab washing machine and starting the correct decontamination process before more laundry could be done in the machine.
Q) What is the best piece of advice anyone has ever given you?
A) Get comfortable with being uncomfortable.
Q) What is the one thing you wish you’d known before you started your journey to your current position?
A) How to be confident and assertive in the workplace. As women it can be all too easy for us to be meek. While meekness is a virtue, it doesn’t get shit done.
Q) What “failure” of yours taught you the best lesson? What was that lesson?
A) Poor attendance. People have no reason to respect you or take you seriously if you don’t show up to prove them they should.
Q) If you had one piece of advice to someone just starting out, what would it be
A) Be a leader. Wherever you’re at in your business you can lift others up and encourage growth.
Q) How can we get in touch with you? Find more information?
A) My email is firstname.lastname@example.org. My phone number at the office is (406) 542-0323. I’m also on Facebook.